Frequently Asked Questions

About aéneti Bidet

aéneti Bidet provides a portable water spray for personal rinsing and freshness after using the bathroom.

Perfect for long days away from home, heavy period days and travelling.

Women who spend their days away from home — at work, travelling, studying, or simply moving — who want more than just toilet paper and wipes.

And especially during your period when water is the only thing that really cleans.

Water cleans more thoroughly than just using toilet paper or wet wipes alone. You'll be amazed at how fresh you feel.

aéneti Bidet is whisper quiet and sounds like what it is — a thin stream of water. It sounds like nothing you would notice in a shared bathroom.

For discretion, keep the bidet stored when filling up the water reservoir. Then attach to bidet once inside a stall.

Water cleans more thoroughly than paper, and unlike wipes, it leaves nothing behind.

It's a meaningful hygiene upgrade for women on the move.

When we want to be discreet, we fill the reservoir at the sink and attach the bidet inside the stall.

Function and Use

Fill the aéneti Bidet with clean water, press the button, and direct the stream where you need it.

The aéneti Bidet offers three pressure modes (gentle, deep, pulse) to deliver up to 60 seconds of cleaning per cycle.

Empty the reservoir after each use and wipe. Run aéneti Bidet for a few seconds to any remaining water.

Allow to air dry completely daily. If using after a period of storage, fill the tank with clean water and run a full cycle to flush the nozzle.

A full reservoir delivers up to 58 seconds of rinsing.

Clean tap water is ideal. We don't recommend adding soap, oils, or any other product to the tank.

Water alone is what makes this gentle and safe for sensitive areas.

The angled nozzle is designed to work whether you're seated on the toilet or standing.

We recommend using while seated so that the water drains into the toilet.

Hygiene & Safety

Water is the gentlest way to clean intimate areas, and many women find it noticeably better tolerated than wipes.

Yes. Many women use aéneti Bidet as part of their post-intimacy routine for the same reasons they use it during their period — comfort, cleanliness, and discretion.

Yes — it's one of the reasons we built it.

Many women find traditional methods uncomfortable on heavier days, and the aéneti Bidet offers a gentler, more thorough clean. Use it as often as you'd like.

We don't recommend it. aéneti Bidet is a personal hygiene product, much like a toothbrush — best kept to one user.

Body-safe, non-toxic, hypoallergenic ABS plastic with a silicone cap.

The aéneti Bidet is IPX6 waterproof which means it's protected against powerful water jets from any direction — more than enough for normal use, refilling, and rinsing.

We recommend against fully submerging it during cleaning.

Shipping & Delivery

The aéneti Bidet is available for Australian customers only at this stage.

Standard shipping arrives within 3–5 business days. Express shipping arrives within 1–3 business days.

Both options are available at checkout, and you'll receive tracking the moment your order ships.

All Australian orders are sent via Australia Post.

Email hello@aeneti.com.au with your order number and we'll trace it immediately.

Delays beyond the timeframes above are rare, but we'll make it right if it happens.

Returns & Warranty

If something is wrong with your aéneti Bidet, we'll make it right.

We are unable to offer change of mind returns as it is a bathroom hygiene device.

For full details, see our Returns Policy.

As aéneti Bidet is used in bathroom hygiene, returns are only offered for manufacturer's defect or similar. We do not offer change-of-mind returns.

Full details are in our Returns Policy.

Yes. Every aéneti Bidet is covered by a 12-month warranty against manufacturing defects.

If something fails through normal use within that period, email hello@aeneti.com.au with your order number and a short description of the issue.

We'll diagnose the problem and either troubleshoot, replace, or refund in consult with you.

Battery & Travel

Up to 50 uses on a one-hour charge.

Via USB-C. You can charge it from any standard USB power source — a laptop, a phone charger, a power bank, or a wall adapter. We don't include a wall plug in the box, since most households have several already.

If you charge the aéneti Bidet fully and store it, expect it to retain most of its charge for several months.

If you're packing it for a long trip, top it up before you leave.

Yes. aéneti Bidet's lithium-ion battery is rated at 1.665 Wh — well below the 100 Wh threshold set by international aviation authorities, and a fraction of the energy in a typical phone or laptop.

Pack it in your carry-on rather than checked baggage, as is standard for all lithium-ion devices.

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